Service Update

A Message for Carers in Derby City 

A New Service Is Coming on 1st April 2026 

As the current Universal Services for Carers comes to an end on 31st March 2026, we want to take this opportunity to thank every carer who has connected with the service, attended groups, reached out for support, or shared their experiences. Your strength and dedication have shaped the support available in Derby, and will continue to guide what comes next.  From now until 31st March, there is a reduced Service during the transition period however if needed, please contact 01332 228777 or email carers@citizensadvicemidmercia.org.uk

From 1st April 2026, a brand new service will be here for you: 

Derby Carers Information, Advice and Support Service 

Supporting adult carers across Derby City 

Who We Support 

If you look after an adult in Derby who couldn’t manage without your help, you are a carer, and we’re here for you. 

We support carers looking after someone with: 

• a long term illness 
• a disability 
• mental ill health 
• addiction or substance misuse 

What We Offer Support for Carers 

• One-to-one support • Emotional support • Help to prevent crisis • Support through life changes 

Information & Advice 

• Understanding your rights • Benefits, legal and financial guidance • Help navigating health & social care

Connecting You to Services 

• Signposting to local support • Community resources • Access to Bridgit Care digital tools

Groups & Activities 

• Peer support groups • Wellbeing sessions • Workshops & training • Community events

How to Get Support from 1st April 2026 

Call us: 01332 228 777 (Mon–Fri, 9am-5pm) 

Email: info@derbyshirecarers.co.uk Website: derbyshirecarers.co.uk 

Online referrals open 1st April 2026 

Delivered By 

The Derby Carers Information, Advice and Support Service is delivered by Derbyshire Carers Association, on behalf of Derby City Council and the NHS Derby & Derbyshire ICB.