Carers Voice

We always welcome your feedback.

Your feedback enables us to shape the service that you wish to see.
Email us at carers-events@citizensadvicemidmercia.org.uk to let us know what you think.

Here is a selection of some of our recent feedback from events that we have run over the past few months.

Wellbeing

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A beautiful day for a lovely crisp walk.

One of our monthly wellbeing walks in Derby parks.

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I could feel myself deeply relaxed and nodding off in the first ten minutes – Thank you for sending the recording of the Meditation and Guided Relaxation to access in my own time.

Mediation and Guided Relaxation Video

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The event was well presented and thought out, thank you very much for organising it.

Arthritis Awareness Event with hand massage
October 2022

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Thanks so much to all for such a lovely special event to celebrate Dignity Day.

It was so nice to get the mental stimulation going with lovely company and great food.

Celebrating Dignity Day,
February 2023.

First Aid

We offer First Aid training free of charge – here is what our carers tell us:

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I went to the Monday First Aid session today at the Dovedale Centre and it was absolutely brilliant.

It was nothing like the first aid session of the past when a St John’s Ambulance person taught you how to tie a sling.
I now feel that if needed I would be confidence enough to even use a defibrillator.

The two instructors were excellent.

First Aid, November 2022

Training

We run lots of training and awareness events – often linking to special times of the year.

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A really informative session, lots learnt from the facilitator and the other carers present.

Celebrating Healthy Heart Month, February 2023

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Hands down the best service I have ever been a part of.

Living Well Programme
Ongoing collaboration with Dovedale Hospital.

Helpline

You also tell us about our helpline.

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Thank you, that was very professional and efficient, I feel listened to…

You personalised it to me.

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I am very impressed with the speed and efficiency of your organisation, as I have spoken to three different individuals, in three different departments, and had three complete assessments in less than three days, and every one of them has been pleasant, helpful, knowledgeable, and competent. It’s extremely refreshing to deal with such an organisation, so thank you very much.

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Many thanks for this. I’ve received more information today than in the last 6 months. I will download and print everything.
Thanks again.

Email us at carers-events@citizensadvicemidmercia.org.uk
to let us know what you think of our services.