Do you look after a family member or friend?

Welcome to Universal Services for Carers – Derby City

Who We Support
If you’re an unpaid carer aged 18 or over caring for someone aged 18 or over in Derby City, we’re here for you—even if you:
  • Care from a distance
  • Offer occasional support
  • Help someone living in a care home
Why We’re Here
Caring can be deeply rewarding, but it can also place a strain on your wellbeing, relationships, and day-to-day life. Support is vital—and that’s where we step in.
What We Offer
Our dedicated team provides a wide range of services to help you thrive in your caring role:
  • One-on-one support: Share your situation with our friendly helpline team and discover how we can help.
  • Peer connection: Join groups, activities, and events to connect with others facing similar caregiving journeys.
  • Wellbeing resources: Access tools and services designed to protect and nurture your physical and mental health.
  • Benefits & advocacy guidance: Understand your rights, including entitlements under the Care Act 2014, Carer’s Leave, and Carer’s Allowance.
  • Signposting: We’ll help you find the right local services and supports when and where you need them.
Get Support
Call us: 01332 228 777
Email us: — and our helpline team will get in touch to discuss your needs and next steps, message us at carers@citizensadvicemidmercia.org.uk
Quick Info
Eligibility
What Does “Unpaid Carer” Mean?
You (18+) caring for someone (18+) in Derby City
It means you’re not doing this for pay. Even if you receive Carer’s Allowance, you’re still considered an unpaid carer.
Need a Formal Assessment?

If informal support isn’t enough, we can assist with a referral to Derby City Council’s adult social care team for a Carer’s Assessment—a structured look into your physical and emotional needs, goals, and eligibility for extra support like a Personal Budget from Derbijas pilsētas dome.

 

Ready to Reach Out?
Whether you want to talk, connect with peers, explore events, or learn about your rights—we’re here to support you. You don’t have to care alone.

Jums pieejams atbalsts

About Us

Find out what we offer and who is in the team.

Carer's Voice

We love sharing with you what our Carers think and the sort of events and opportunities we offer.

Vienaudžu atbalsts

We recognise that being an unpaid carer can be an isolating experience and that often, you may feel alone.

Apmācības aprūpētājiem

Ir ārkārtīgi svarīgi atzīt un atbalstīt neapmaksātu aprūpētāju vajadzības viņu ikdienas dzīvē.

Well-Being Activities

Unpaid carers face day to day struggles that can take a considerable emotional and physical toll.

Events

Keep up to date about what is going on and future dates for your diary.

Profesionāļiem

Click here to find out more about what we can offer and an online referral form

Sazinies ar mums

Click here to find out ways that you can get in touch – we look forward to hearing from you.

Carer's Bi Monthly Newsletters

Useful Contacts

Please find some useful contacts that may be of benefit to your caring role.

Reģistrējieties mūsu jaunumiem

Lai reģistrētos mūsu vietnē, aizpildiet zemāk esošo informāciju BEZMAKSAS biļetens.

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