Do you look after a family member or friend?
Welcome to Universal Services for Carers – Derby City
-
Care from a distance
-
Offer occasional support
-
Help someone living in a care home
-
One-on-one support: Share your situation with our friendly helpline team and discover how we can help.
-
Peer connection: Join groups, activities, and events to connect with others facing similar caregiving journeys.
-
Wellbeing resources: Access tools and services designed to protect and nurture your physical and mental health.
-
Benefits & advocacy guidance: Understand your rights, including entitlements under the Care Act 2014, Carer’s Leave, and Carer’s Allowance.
-
Signposting: We’ll help you find the right local services and supports when and where you need them.
Email us: — and our helpline team will get in touch to discuss your needs and next steps, message us at carers@citizensadvicemidmercia.org.uk
Eligibility
|
What Does “Unpaid Carer” Mean?
|
---|---|
You (18+) caring for someone (18+) in Derby City
|
It means you’re not doing this for pay. Even if you receive Carer’s Allowance, you’re still considered an unpaid carer.
|
If informal support isn’t enough, we can assist with a referral to Derby City Council’s adult social care team for a Carer’s Assessment—a structured look into your physical and emotional needs, goals, and eligibility for extra support like a Personal Budget from Meclîsa Bajêr a Derby.
Piştgirî ji bo we heye

About Us
Find out what we offer and who is in the team.

Carer's Voice
We love sharing with you what our Carers think and the sort of events and opportunities we offer.

Piştgiriya hevrêyan
We recognise that being an unpaid carer can be an isolating experience and that often, you may feel alone.

Perwerde ji bo Karkeran
Jiyanek girîng e ku em di jiyana wan a rojane de hewcedariyên nêrevanên bêpaşte nas bikin û piştgirî bidin wan.

Well-Being Activities
Unpaid carers face day to day struggles that can take a considerable emotional and physical toll.

Events
Keep up to date about what is going on and future dates for your diary.

Ji bo Pisporan
Click here to find out more about what we can offer and an online referral form

Paqij bûn
Click here to find out ways that you can get in touch – we look forward to hearing from you.

Carer's Bi Monthly Newsletters

Useful Contacts
Please find some useful contacts that may be of benefit to your caring role.
Sign up to bultena me
Li jêrê hûrguliyên xwe dagirin da ku hûn beşdarî me bibin Bultena BELA.